Your Questions, Answered
Welcome to the Signature of Truth FAQ page! We’ve put together this section to help answer common questions about orders, shipping, sizing, returns, and more. Our goal is to make your shopping experience simple, secure, and encouraging from start to finish. If you don’t see the answer you’re looking for, feel free to contact us anytime — we’re always happy to help. Thank you for supporting Signature of Truth and being part of our faith-inspired community.
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All Signature of Truth products are made to order through our trusted print fulfillment partner. Orders are typically processed within 2–7 business days before shipping. Shipping times may vary depending on your location, carrier delays, holidays, weather, or high order volume. Once your order ships, you will receive tracking information by email. Please double-check your shipping address before placing your order, as Signature of Truth is not responsible for orders shipped to incorrectly entered addresses.
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Once your order ships, you will receive a shipping confirmation email with your tracking information included. Please allow 24–48 hours for tracking updates to appear after your package has been shipped. If you do not receive tracking information or have questions about your order status, please contact us through our Contact page and we’ll be happy to assist you.
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To help you choose the best fit, please review the size chart provided on each product page before placing your order. Since all items are made to order, we recommend comparing the measurements to a favorite shirt or hoodie you already own for the most accurate fit. If you prefer a looser or oversized look, consider sizing up. Because our products are custom made, we are unable to offer exchanges for incorrect size selections, so we encourage customers to double-check sizing before completing their purchase.
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Because all Signature of Truth products are made specifically for each order, we do not accept returns or exchanges for incorrect sizing, color selection, or buyer’s remorse. However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue so we can make it right. We truly appreciate your support of our small faith-based business.
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We accept secure online payments through trusted payment providers available at checkout, including major credit and debit cards, Apple Pay, Google Pay, and other payment options supported by our website platform. All transactions are processed securely to help protect your personal and payment information.
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If you have any questions about your order, products, or anything else, we’d love to hear from you! You can contact us anytime through our Contact page or by emailing us at [your email address]. We do our best to respond to all inquiries within 1–2 business days. Thank you for supporting Signature of Truth!
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Because our products are printed individually, slight variations in color, print placement, and sizing may occur. Screen settings may also affect how colors appear online.